wey-family-practice

Wey Family Practice

West Byfleet Health Ctr., Madeira Road, West Byfleet, Surrey, KT14 6DH 272 reviews

Reviews

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27th April 2017


I always find kind doctors, helpful and kind. The practice is great. My feedback is really due and the waiting times. I always sign in and I'm informed the doctors are on time. However, I usually wait at least 20-30 minutes for my appt. I don't mind/understand waiting but would prefer to know before waiting what the expected time is.

Recommend
Involvement
Rating not given.
Cleanliness
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Written by a carer
17th April 2017


16th April. Telephoned on Thursday 13th to advise Dr Coe my mother 94 25/9/22 had fallen downstairs the previous day. Heavy nose bleed two black eyes and possible cracked broken ribs. Painful to breathe and move. I expected a home visit. NOTHING. NO RESPONSE. Why? Did not even telephone. You have my mobile as well. FPM daughter.

5th May 2017
Response from Wey Family Practice

Thank you for highlighting this miscommunication with our practice. As discussed on the phone this has now been rectified.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
13th April 2017


Rang reception for emergency need for naproxen prescription. 9:40 am and was given appointment for 10 mins later. Amazing. Complaint was count so very painful. Resolved so quick. Thanks.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
1st March 2017


All good.

Recommend
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
8th February 2017


Dr Arain is brilliant always sends me away happy. Thank you Dr Arain.

Recommend
Involvement
Cleanliness
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Resources

Short link to review Wey Family Practice: http://iwgc.net/ejhla