Wey Family Practice
West Byfleet Health Ctr., Madeira Road, West Byfleet, Surrey, KT14 6DH 272 reviewsReviews
I always find kind doctors, helpful and kind.
The practice is great.
My feedback is really due and the waiting times. I always sign in and I'm informed the doctors are on time. However, I usually wait at least 20-30 minutes for my appt.
I don't mind/understand waiting but would prefer to know before waiting what the expected time is.
16th April. Telephoned on Thursday 13th to advise Dr Coe my mother 94 25/9/22 had fallen downstairs the previous day. Heavy nose bleed two black eyes and possible cracked broken ribs. Painful to breathe and move. I expected a home visit. NOTHING. NO RESPONSE. Why? Did not even telephone. You have my mobile as well. FPM daughter.
Thank you for highlighting this miscommunication with our practice. As discussed on the phone this has now been rectified.
Rang reception for emergency need for naproxen prescription. 9:40 am and was given appointment for 10 mins later.
Amazing.
Complaint was count so very painful. Resolved so quick.
Thanks.
All good.
Dr Arain is brilliant always sends me away happy. Thank you Dr Arain.
Resources
Short link to review Wey Family Practice: http://iwgc.net/ejhla